Can't create new member

synchro · New Member Joined: May 24, 2006 Posts: 16

Ok all of a sudden no new users can create an account due to no email being sent to them and the feed back doesn't send me email. I have a total different installation installed and it seems like that one is doing the same thing two. Any idea's why this would happen?

evaders99 · Moderator Joined: Apr 30, 2004 Posts: 2793

Perhaps your host did some server changes? They must have the PHP mail() function enabled and working correctly

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synchro · New Member Joined: May 24, 2006 Posts: 16

I would think they would have done that at godaddy.com????

kguske · Site Admin Joined: Jun 04, 2004 Posts: 4678

Do you see any messages in your error log about the mail function not working? Did you receive the email in a spam box?

Sometimes hosts make changes that affect PHP applications without notifying their clients. If godaddy.com is your host, you should definitely check with them.

synchro · New Member Joined: May 24, 2006 Posts: 16

that's the funny thing feed back says sent. I receive no email nothing. With the create account it says email has been sent. but no email shows up.

kguske · Site Admin Joined: Jun 04, 2004 Posts: 4678

The answer may be in the error log. You might also wish to set display_errors to TRUE in your config.php. Also, check your spam box.

synchro · New Member Joined: May 24, 2006 Posts: 16

not in spam box that was one of the first things I checked. I'm just stuck on this one and i'm probably going to have to use a different program for our web page. i can't have a broken product our page gets thousands of hits everyday and it is hurting us not being able to add users right now.

synchro · New Member Joined: May 24, 2006 Posts: 16

One other thing I can not figure out is how do I back up all my forums so it saves all areas and all messages. I've tried this several ways in the past but usually say forget it and redo everthing.

Guardian2003 · Site Admin Joined: Aug 28, 2003 Posts: 4642

Using phpmyadmin is the best way to abck up and save your database data.
Did your host reply to your enquiry about the PHP mail function?

The site was obviously working well for some time and scripts do not just break al on there own. Before chaging anything, you really ned to check with your host as knowing GoDaddy, they have made some change without informing you.

synchro · New Member Joined: May 24, 2006 Posts: 16

Do I have to back up everything in phpmyadmin? or just the forums area this is were i've been stuck before.

kguske · Site Admin Joined: Jun 04, 2004 Posts: 4678

Let's focus on the email issue first. Did you find anything in the error log in your control panel? Did you ask your host if they disabled the php mail function?

I would recommend backing up everything.

synchro · New Member Joined: May 24, 2006 Posts: 16

Ok I called godaddy they have not changed anything so I enabled display_errors to TRUE in config.php this is error i got when i made true:

Warning: mail(): Bad parameters to mail() function, mail not sent. in /home/xxx/html/modules/Feedback/index.php on line 161

Mail has been sent!

Thank you for contacting us

I haven't changed anything on web page so how would this change on its own? Also what should this line be if this is incorrect?

kguske · Site Admin Joined: Jun 04, 2004 Posts: 4678

Are you comfortable adding a few lines of PHP? If so, echo the contents of the variables used in the mail function, and add a die statement just before the mail function call. That should show you where the problem is.

If not, please post line 161 here in between code brackets.

synchro · New Member Joined: May 24, 2006 Posts: 16

i'll add what ever I need to i just need to know what and were I need to add it.

synchro · New Member Joined: May 24, 2006 Posts: 16

here's my line 161 useing word to count "CloseTable2();"

synchro · New Member Joined: May 24, 2006 Posts: 16

oh btw ur post confused the heck out of me lol i dont know how to code php yet.

kguske · Site Admin Joined: Jun 04, 2004 Posts: 4678

If you open modules/Feedback/index.php with an editor like Crimson Editor or PSPad, you can go to line 161 and copy and paste that line in your forum post.

It might be easier to email the whole modules/Feedback/index.php to me. kguske at nukeSEO dot com.

synchro · New Member Joined: May 24, 2006 Posts: 16

here ya go "mail($to, $subject, $msg, $mailheaders);"

kguske · Site Admin Joined: Jun 04, 2004 Posts: 4678

Right. Same as in the file you sent.

Now, we need to know the values for the 4 variables.

So, let's add this just before that line:

Code:

echo "to = ".$to."<br />";
echo "subject =".$subject."<br />";
echo "msg =".$msg."<br />";
echo "mailheaders =".$mailheaders."<br />";
die();

My guess is that the $to variable is empty, and that this is the reason no email is received. This comes from your admin, preferences / settings administrator email setting. It should be a valid email address.

synchro · New Member Joined: May 24, 2006 Posts: 16

I sent you email my results

synchro · New Member Joined: May 24, 2006 Posts: 16

It doesn't make sense to me it all looks right.

kguske · Site Admin Joined: Jun 04, 2004 Posts: 4678

I agree. I did a test, and received the email with no problem. I'll send you the file I used, so you can test it.

synchro · New Member Joined: May 24, 2006 Posts: 16

you tried to register?

synchro · New Member Joined: May 24, 2006 Posts: 16

when I try and register it doesn't even do the debug info.

synchro · New Member Joined: May 24, 2006 Posts: 16

well i'm done screwing with this tonight i'm going to go play some AA now. If you have any more ideas you got my email addy so let me know. If not tomorrow i'm probably going to just redo my entire site and see if that fixes it.