[FIXED] Blank / White installSQL.php Page

Worker Joined: Aug 22, 2006 Posts: 192

Hi Everyone,

I have tried to install the new 2.20 version of Raven Nuke, however I just get a white/blank page when I reach the part of the set up which requires the following URL:

http://www.MYWEBSITE.com/INSTALLATION/installSQL.php

Prior to this point I have set up my database and am receiving what I THINK is the correct Installation message at the URL www.MYWEBSITE.com

To clarify, the message I receive at www.MYWEBSITE.com is usually verbatum of what is in the Installation instructions however it IS slightly different and reads:

"There seems to be a problem with the System Configuration Table - it's missing.

If you are the System Administrator and installing this for the first time, did you remember to run the INSTALLATION/installSQL.php file?

If you are not the System Administrator, please report this to the Administrator and/or Web Master ASAP.

We will be back as soon as possible."

I have deleted ALL files and attempted a second fresh installation, but this current problem persists.

For your information, my host does not allow me to use the .staccess or .htaccess files in the software, however this has not cause such a problem with the previous version of Raven Nuke.

Any ideas?

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

Have you checked your server error logs? Have you turned the $display_errors setting to true? If no other errors are revealed then my guess would be that you may have a database configuration issue like id/pass don't match your MySQL database id/pass.

Posted: Wed Feb 13, 2008 2:43 pm

Hi Raven,

I much appreciate you personally giving time to the posting I made.

Indeed, one of the 1st things I though of was to turn on error reporting/logging, but again all I received was a blank page, (which I did think was strange).

Again, the settings in my config.php file were checked and rechecked many times, but this did not resolve the issue.

What I have now subsequently done is to wipe all the files off my server and try to install the previous version of Raven PHPNuke (version 2.10.01) and this installed perfectly.

I am currently installing the new version of Raven PHPNuke, (RavenNuke_v2.20.00), for a 3rd time and in order to eliminate the possibility that one of the files in my download was corrupt etc, I have downloaded a new copy before attempting this latest installation.

I will report back and advise if the problem is still present, but any further advise or thoughts on this would be greatly appreciated in the meantime.

Thanks in advance.

Posted: Wed Feb 13, 2008 4:38 pm

If you still fail to get this running then please email or pm to me your site/server id/login info and I'll need to take a closer look Smile

Posted: Sat Feb 16, 2008 5:39 pm

It took me several wasted hours to debug this due to Yahoo's servers not allowing access to .htaccess, nor php.ini (afaict), nor php error logs Mad

It was simply not finding rnconfig.php in the config.php call at the bottom of the script. I changed require_once('rnconfig.php'); to require_once('/rnconfig.php'); and it's fixed. As I stated in our many PM exchanges, I was shocked Shocked

to see how old the server software is that you are using. If that is Yahoo's issue then I would strongly recommend that you take your business elsewhere. If I seem a bit perturbed it's because I am Mad

Posted: Sat Dec 13, 2008 1:29 pm

I too am getting a white screen when trying to install the tables. My server error log shows me this

cannot find (much deleted) rsscatergory.sc

I am in the rprocess of reuploading the sorce files in case I didn't get a clean upload the first time. This is the first time this has happened to me and it is not my first installation. Comments?? Suggestions?

RavensScripts

Posted: Sat Dec 13, 2008 4:56 pm

rsscatergory.sc is not a part of RN so I have no idea where that might be coming from.

Posted: Sat Dec 13, 2008 5:24 pm

my thanks Raven! They have deleted the entire website and I am starting from scratch.

RavensScripts

Posted: Sat Dec 13, 2008 6:59 pm

I got it working. Some moron... I won't mention my name. Bang Head

... included not one but two illegal characters in the $sitekey in the config.php file. DOAH!

RavensScripts

Posted: Sat Dec 13, 2008 7:44 pm