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emmaphp
Worker
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Joined: Aug 22, 2006
Posts: 175

PostPosted: Wed Feb 13, 2008 9:56 am Reply with quote Back to top

Hi Everyone,

I have tried to install the new 2.20 version of Raven Nuke, however I just get a white/blank page when I reach the part of the set up which requires the following URL:
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Prior to this point I have set up my database and am receiving what I THINK is the correct Installation message at the URL
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To clarify, the message I receive at
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is usually verbatum of what is in the Installation instructions however it IS slightly different and reads:


"There seems to be a problem with the System Configuration Table - it's missing.

If you are the System Administrator and installing this for the first time, did you remember to run the INSTALLATION/installSQL.php file?


If you are not the System Administrator, please report this to the Administrator and/or Web Master ASAP.

We will be back as soon as possible."


I have deleted ALL files and attempted a second fresh installation, but this current problem persists.

For your information, my host does not allow me to use the .staccess or .htaccess files in the software, however this has not cause such a problem with the previous version of Raven Nuke.

Any ideas?
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Raven
Site Admin/Owner


Joined: Aug 27, 2002
Posts: 14916
Location: Kansas

PostPosted: Wed Feb 13, 2008 1:00 pm Reply with quote Back to top

Have you checked your server error logs? Have you turned the $display_errors setting to true? If no other errors are revealed then my guess would be that you may have a database configuration issue like id/pass don't match your MySQL database id/pass.
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emmaphp
Worker
Worker


Joined: Aug 22, 2006
Posts: 175

PostPosted: Wed Feb 13, 2008 2:43 pm Reply with quote Back to top

Hi Raven,

I much appreciate you personally giving time to the posting I made.

Indeed, one of the 1st things I though of was to turn on error reporting/logging, but again all I received was a blank page, (which I did think was strange).

Again, the settings in my config.php file were checked and rechecked many times, but this did not resolve the issue.

What I have now subsequently done is to wipe all the files off my server and try to install the previous version of Raven PHPNuke (version 2.10.01) and this installed perfectly.

I am currently installing the new version of Raven PHPNuke, (RavenNuke_v2.20.00), for a 3rd time and in order to eliminate the possibility that one of the files in my download was corrupt etc, I have downloaded a new copy before attempting this latest installation.

I will report back and advise if the problem is still present, but any further advise or thoughts on this would be greatly appreciated in the meantime.

Thanks in advance.


Last edited by emmaphp on Wed Feb 13, 2008 4:51 pm; edited 1 time in total
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Raven
Site Admin/Owner


Joined: Aug 27, 2002
Posts: 14916
Location: Kansas

PostPosted: Wed Feb 13, 2008 4:38 pm Reply with quote Back to top

If you still fail to get this running then please email or pm to me your site/server id/login info and I'll need to take a closer look Smile
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Raven
Site Admin/Owner


Joined: Aug 27, 2002
Posts: 14916
Location: Kansas

PostPosted: Sat Feb 16, 2008 5:39 pm Reply with quote Back to top

It took me several wasted hours to debug this due to Yahoo's servers not allowing access to .htaccess, nor php.ini (afaict), nor php error logs Mad Evil or Very Mad Bang Head

It was simply not finding rnconfig.php in the config.php call at the bottom of the script. I changed require_once('rnconfig.php'); to require_once('/rnconfig.php'); and it's fixed. As I stated in our many PM exchanges, I was shocked Shocked to see how old the server software is that you are using. If that is Yahoo's issue then I would strongly recommend that you take your business elsewhere. If I seem a bit perturbed it's because I am Mad
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