Problems with Reviews

Involved Joined: Oct 07, 2003 Posts: 302

First of all hi to everyone!

Recently I have found a problem with reviews. If anyone writes a revew, I cannot receive it nor display it in the waiting content.
Any ideas?

Posted: Mon Mar 08, 2004 10:58 am

Raven, have u got any ideas on how to solve this issue? I don't know why, but for some reasons I don't receive any submitted review anymore!!! Sad

Is it a nuke bug???

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

Is it actually there even though it doesn't show up?

Posted: Mon Mar 08, 2004 12:39 pm

Raven wrote:

Is it actually there even though it doesn't show up?

I cannot see it in the admin control panel. I do not know aniywhere else to look for...

Posted: Mon Mar 08, 2004 12:50 pm

I mean if you click Revies in the Site Info block, is it there?

Posted: Mon Mar 08, 2004 1:06 pm

Raven wrote:

I mean if you click Revies in the Site Info block, is it there?

I click on Reviews in the waiting content block and nothing is there Sad

Posted: Mon Mar 08, 2004 1:33 pm

What I'm asking is if the review is there for the user and it is just an admin issue. In other words is it getting added automatically or just vanishing when the user submits it.

Posted: Mon Mar 08, 2004 3:19 pm

Raven wrote:

just vanishing when the user submits it.

I think that's the point Sad

What would you suggest to do??

Posted: Mon Mar 08, 2004 4:19 pm

If I post a review as an anonynous user, the review is received by the system!!! Confused

Why?? Mmmm... maybe it depends on the user's settings? Raven, is there anything I can do to figure out this?

Posted: Mon Mar 08, 2004 8:42 pm

What are the permissions you have set for the Reviews module in nuke admin?

Posted: Tue Mar 09, 2004 2:08 am

The reviews module is active & visible to all visitors. These are the only settings I can change in the admin... Confused

Posted: Tue Mar 09, 2004 9:53 am

Raven wrote:

What are the permissions you have set for the Reviews module in nuke admin?

Are u talking about the administration menu, aren't u??

Posted: Tue Mar 09, 2004 9:54 am

Yes, the blocks and modules.

Posted: Tue Mar 09, 2004 10:35 am

Raven wrote:

Yes, the blocks and modules.

I'm afraid I haven't grasped the meaning of ur question, Raven Embarassed

. I can only set permissions to let users see the blocks/modules I want them to see...
And the reviews module is active and seen by everyone.
My problem is that users cannot send (or I cannot receive) reviews Confused

.

Posted: Tue Mar 09, 2004 1:10 pm

What Nuke version and what add-ons if any have you added to it? I can provide you with a debug version of the module to help track possible query errors but i need to know versions first before i can create the file.

Posted: Tue Mar 09, 2004 1:37 pm

chatserv wrote:

What Nuke version and what add-ons if any have you added to it? I can provide you with a debug version of the module to help track possible query errors but i need to know versions first before i can create the file.

Thank u very much!!! I'm using phpnuke 6.8. What do u mean by add-ons? Can u give an example? Anyway, here's my site:

www.whatisthematrix.it

Posted: Tue Mar 09, 2004 2:39 pm

Save a copy of your reviews module and its admin file then upload the one below and give it a test:

http://www.nukeresources.com/files/Reviews_debug.zip

Posted: Tue Mar 09, 2004 3:18 pm

Thanx for you kind tip! I've just tried but unfortunately I still get the same problem Sad

Or rather... the users stille get this problem. This is what happens:

They fill in all the required fileds. Then click on preview and they answer "yes" to the "Does it look right?" question. At this point the system takes them back to the reviews index.

The strange thing is that if I try to post the review, I succeed in posting as a user and in receiving it as an admin. This is what happens:

I fill in all the required fileds. Then click on preview and I answer "yes" to the "Does it look right?" question. At this point the system informs me that the review has been sent and that it will be checked and eventually published by the admin.

Why?? Sad

Posted: Tue Mar 09, 2004 3:24 pm

Did you just get my review?

Posted: Tue Mar 09, 2004 3:26 pm

Raven wrote:

Did you just get my review?

yes!!!! How is this possible???

Posted: Tue Mar 09, 2004 3:28 pm

Chat, why don't you try to post a review?

Posted: Tue Mar 09, 2004 3:29 pm

Raven wrote:

Chat, why don't you try to post a review?

Did u post it as an anonymous user?

Posted: Tue Mar 09, 2004 3:32 pm

No, as a user.

Posted: Tue Mar 09, 2004 3:35 pm

Raven wrote:

No, as a user.

Ok. A friend of mine has just tried to post both as an anonymous and as a registered user but I haven't received any review...
That's strange indeed!

Posted: Tue Mar 09, 2004 3:38 pm

Thanks for submitting this review, chatserv!
The editors will look at your submission. It should be available soon!