Buggy? Unstable?

Posted: Mon Mar 01, 2004 9:24 pm

We (me and about 5 helpers) are a few days from going "live" with our information site, and have been populating it with articles. Two of my helpers have noticed that sometimes elements of the pages and articles disappear, and only return after cookies are emptied.

In addition, it seems as though all our hyperlinks have just disappeared -- they still work, but are no longer bolded or underlined.

I've put a lot of time and money into this. Is the program so buggy and unstable that people are going to have to be told to empty their cookies every few days in order to make it work? And that little surprises like this are going to keep happening?

Does anyone have answers for these things?

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

What version of nuke are you using? Can you post a link?

Posted: Mon Mar 01, 2004 10:34 pm

www.sugargliders.org/sgrc

Posted: Mon Mar 01, 2004 10:36 pm

- sorry! I wasn't even looking at the name Embarassed

Posted: Mon Mar 01, 2004 10:42 pm

Try changing your theme and see if the hyperlinks return. Not all themes display them the same way. have you been modifying any parts of your theme?

Posted: Tue Mar 02, 2004 3:54 am

Only the forum. Would that make a difference? I'll try restoring them and see if that makes a difference.

What about the other part? Is it so common to have visual glitches that cause the interface to not show up correctly (all other factors, like browser being the same)?

Posted: Tue Mar 02, 2004 5:22 am

Anything is possible.

I have not heard of the other issues that you mention. I can't see how the cookies relate to your helpers problem. If you aren't experiencing it, then it is more than likely machine/setup related. I don't have any answers [yet] for this one.

Posted: Tue Mar 02, 2004 8:00 am

Emptying cookies seems to solve the problem....

As for the lost hyperlinks, they show up using other site themes, but no longer show up using the only one we will be offering -- Sand_Journey. So I guess something's gone wrong in the Sand_Journey code itself? It hasn't been touched.

Any ideas?

Posted: Tue Mar 02, 2004 8:02 am

That is extremely odd. Unless you have made some kind of CSS changes in a block or module that is over-riding the theme.

Posted: Sat Mar 13, 2004 12:06 am

An update on this show-stopper issue:

ALL of us have now experienced this problem, and we have found it in at least one group of keystroke sequences:

1. Log in
2. Go to profile
3. Change profile by altering clock.
4. Update profile.
5. The resulting message is "INFORMATION." Nothing else. At that point:
a) the forums are no longer accessible
b) everything BUT the welcome message on the home page disappears.
c) on at least two of the computers, this is not resolved by emptying history, cookies, or by rebooting. On mine, it is resolved by emptying cookies. We have the same version of browser software. Not sure if we're operating on the same OS.

I'm starting to HATE this program. After two months of working with this, we're still not up and running.

Please help if you can.

The site is located at www.sugargliders.org/sgrc, and we can't go live until this is functional or until we completely forget about forums. And who knows what OTHER bugs I'm going to find that render this unusable?

Posted: Sat Mar 13, 2004 12:21 am

You need to go to nuke admin - preferences - and update the Site URL to

Code:

http://www.sugargliders.org/sgrc

Then go to Forum Admin - Configuration and update the Domain Name to

Code:

www.sugargliders.org/sgrc

Otherwise User Registration does not and will not work.

I don't understand what you mean by #3 - Change profile by altering clock ?

Make those changes and then post back.

Posted: Sat Mar 13, 2004 12:34 am

Also, you are using IIS Sad

. You need to apply the 'header fix' or your users will always show offline and and other problems. This could be what is causing your problems. Here is what you need to do. Open modules/Your_Account/index.php and replace all occurences of

Code:

Header("Location: modules.php

with

Code:

Header("Refresh: 0;url=modules.php

Posted: Sat Mar 13, 2004 9:39 pm

Well, I think that worked. I tried to replicate the error again, and it worked this time. Thanks!

I did notice that while I was trying to replicate the error again after making the changes in the code, I got a brief "Sorry, page could not be found" error message -- but it disappeared as the script continued. Will that little interlude always be there?

Posted: Sat Mar 13, 2004 9:41 pm

Step through how to replicate that 404 message

Posted: Sat Mar 13, 2004 9:44 pm

You should also change the permissions (who can view this) on your Login Block to Anonymous. Once you're logged in you don't need to see that block anymore Smile

Posted: Sun Mar 14, 2004 12:23 am

I can't replicate this, because I can't seem to log out of the forums anymore, which doesn't entirely please me. Sad

Once you select "always log in," your option to NOT log in is forever taken away?

The page occurred between steps 3 and 4 below, while processing the update.

1. Log in
2. Go to profile
3. Change profile by altering clock.
4. Update profile.
5. The resulting message is "INFORMATION." Nothing else. At that point:
a) the forums are no longer accessible
b) everything BUT the welcome message on the home page disappears.
c) on at least two of the computers, this is not resolved by emptying history, cookies, or by rebooting. On mine, it is resolved by emptying cookies. We have the same version of browser software. Not sure if we're operating on the same OS.

The other moderators are continuing to experience the problem as before. They are running IE 6.0 (as am I).

Posted: Sun Mar 14, 2004 1:04 am

What do you mean you can't logout of the forums? The forums are linked to nuke. When you log out of nuke you log out of the forums.

Posted: Sun Mar 14, 2004 7:07 am

Yes, I know. I'm signed out both as admin and as a member, and yet I'm still logged in to the forums.

***update: Am logged out now. Had to first sign out as admin AND member, then wait the 5 minutes for it to show at the bottom of the page"""

Posted: Sun Mar 14, 2004 7:56 am

I just tried it and it logged me out immediately. I would try clearing your cache and deleting your cookies now that you finally have the IIS fix in place.

Posted: Mon Mar 15, 2004 12:50 am

Next problem:

I can't assign a group of moderators to any forums. I get this response:

SQL Error : 1064 You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near ' 1)' at line 2

INSERT INTO nuke_bbauth_access (forum_id, group_id, auth_mod) VALUES (14, , 1)

Line : 425
File : D:\cuswebs\sugargliders.org\sgrc\modules\Forums\admin\admin_ug_auth.php

Posted: Mon Mar 15, 2004 5:43 am

Search the forums for "SQL Error : 1064" w/o the quotes. Plenty of help there Smile

Here's one link that usually solves it all http://www.ravenphpscripts.com/postt400.html