Surveys not posting???

New Member Joined: Apr 05, 2007 Posts: 18

Okie dokie. Newest version of RN seemed to be working perfectly, so went live. Tried to post a new survey today. (yes, I know, should have checked beforehand)... and for some reason, it's trying to reload admin.php but gives me a blank page. I get the "admin.php?op=create" page, but upon clicking "create poll" just blankness. I've reloaded the admin folder... tried with the default fisubice theme, same thing. Any ideas?

registered · Posted: Wed Apr 18, 2007 8:57 pm

Enable error reporting and usually you will see an error message. If not you may have to check your error logs.

Error reporting is enabled in config.php (see $display_errors).

registered · Posted: Thu Apr 19, 2007 5:30 am

hunnydusst, try a dummy survey with just text and no special characters and also avoid the word "union" and make sure that works. We have tested the creation of Surveys quite a bit, so definitely do what Gremmie suggested as well as mine and lets see what we can find out.

Posted: Thu Apr 19, 2007 3:49 pm

Hmmmm..... nope. No error message at all, nothing in the error log to speak of. I tried a dummy survey as well, and just get a white page, it appears to be trying to reload admin.php, but doesn't load. News and everything else is posting. This just seems to effect the surveys.

Run installSQL.php on a new database, and see if there's any difference in the tables? Would this be poll_data tables?

Posted: Fri Apr 20, 2007 7:08 am

Might be a corrupt file or missing file. Try uploading all the modules/Surveys files again and also if this is an upgrade as appose to a fresh install, you may need to compare your survey table structures to the provided 2.10.00 version.

These are the only two things that I can think of. This is working fine for us and on http://www.ravennuke.com, which has the latest 2.10 on it.

Posted: Fri Apr 20, 2007 9:24 am

Thanks. I'll have time to go through everything this weekend and hopefully find the issue. I'll let you know what I find.

Posted: Mon Apr 23, 2007 6:01 pm

Hmmmm...... dropped the tables from my database and inserted tables from a clean install and they work fine. Keys, index, and primary keys were different all over the place. Didn't think the versions were that different, but something must have went wrong with the rndb upgrade? Anywhooooooooo lost some old polls unless I want to manually fix the data, but no biggie. If that's the only thing that was an issue, I ain't complaining.

Posted: Tue Apr 24, 2007 6:34 am

Oh, you never said that this was an upgrade. What nuke version did you have previously? I wonder if the table structures just weren't the same. You may still be able to recover the data by analyzing the table structure differences, if, of course, that was important to you.

Posted: Tue Apr 24, 2007 4:07 pm

Nah..... don't really need the old polls. I'm not gonna worry about messing with it.

This was a hybrid version really. This was Nuke 7.9 downgrade, but I don't think it had been installed properly in the first place, cause the conversion just didn't work. I ended up running Gremmie's sql script one at a time, but even then apparently the survey tables were off. Problem is the NS version wasn't installed right in the first place. I had sql errors all over the place when I tried to upgrade... soooooooooooooooo..... went with the clean install and then put data in where I could and dropped anything I didn't HAVE to have. The users and the forums are OK, that's what really counted. The rest is now working as it should and I won't use anything but RN from here on out. (God knows what individual nuke patches had done to my tables *eyeroll*)

Posted: Wed Apr 25, 2007 6:03 am

Kind of figured it was a downgrade... No worries. Just glad its up and running to your satisfaction. However, sometime you may want to use something like mySQLDIFF to compare your table structure with a fresh complete install of RavenNuke(tm), just to make sure you don't have any issues lurking in the background.