Admin Help

New Member Joined: Oct 01, 2008 Posts: 16

Ok, so my host website changed our domanin name and now i can't access the admin panel and neither can any of my other admins. is there a way through cpanel that I can go in and readd the admins?

Posted: Sat Oct 18, 2008 1:04 pm

Well what about reinstalling? If I reinstall RavenNuke will that fix the errors? And will I be able to keep all the posts/users that I had before?

registered · Posted: Sat Oct 18, 2008 1:41 pm

First of all, why is your host changing your domain name. Hopefully that was at your request.

Next, go into phpMyAdmin and you should see your URL in two tables:

nuke_config

nuke_bbconfig

Just browse those two tables and edit the rows to change the particular property values that have your URL.

Posted: Sat Oct 18, 2008 2:39 pm

yes. it was at my request

I changed the nuke_config but the nuke_bbconfig doesn't have a place for the URL.

registered · Posted: Sat Oct 18, 2008 10:25 pm

There really shouldn't be any difference unless he put your site onto a different server. You should ask what your host exactly did. If a new server, what is different from the old server?

Posted: Sun Oct 19, 2008 7:57 am

I believe the server is the same. They were suppose to just change the domain name. And they may have upgraded our account.

But basically, before the change everything was fine. We changed and suddenly I can't see the admin area. Nothing else changed.

Is it possible to go in and readd the admins through cpanel or myphpadmin?

Posted: Sun Oct 19, 2008 9:12 am

Re adding admins through cpanel/phpMyAdmin will not benefit you in any way if you cannot access the administration page (admin.php ) as they will still not be able to log-in.

nuke_bbconfig table should have a field for the forum url so you may need to check that again.

Changing the main domain name for a hosting account is a simple task and it should not produce the problems you are experiencing unless your host has manually moved your files to another server.

When you say you cannot see the admin area, what do you see? Just a white page or do you get an error reported?

Posted: Sun Oct 19, 2008 9:33 am

i go to

www.your_domain_here.com/admin.php

and it gives me the admin log in. when i type my password and log in name, the page just resets itself.

Posted: Sun Oct 19, 2008 12:08 pm

If you have the CAPTCHA security code turned on, is it displaying? Are you seeing 5 letters?
Failing that it sounds very much like you have unexpected white space - blank lines either at the top or bottom of one or more of these files;
header.php
footer.php
mainfile.php
admin.php

Posted: Sun Oct 19, 2008 12:22 pm

I checked all those files. And they have no unexpected white space. No I don't have CAPTCHA on. And no I don't see 5 letters.

I just go to the admin.php where I am suppose to put my admin name and password. After entering my name and password and pressing enter, the page basically resets itself. I don't see the admin options anywhere.

I've also tried changing back to the default theme.

Posted: Sun Oct 19, 2008 12:27 pm

If you want to PM me your;
site admin log-in
fpt user/pass
cpanel user/pass
I can take a look in the morning if that is any help to you.