Blocked user....tried everything I think.

New Member Joined: Mar 04, 2010 Posts: 4

I know it is asked a thousand times a year, but I have one user who is getting the invalid IP message on my site. I can't figure out what to do to help him. I have turned off IP validation in rnconfig.php. I have added his range to the protected list. I have verified that he is not in the database table on either a banned IP or banned range. I am not using .htaccess. I am running sentinel 2.6.01 on ravennuke 2.3.

He recently moved and changed his ISP. This is when the problem started. I figure it is an IP2Country table that needs to be updated, but no updates since September on the tables. Not sure if I need to do something to add his range?

In any case, can anyone provide any other tips on what I can do? I was thinking that once I did this that it was his cache. Had him install Firefox and am getting the same results. I am at a loss.

Thanks for any help anyone can provide. Message he is getting is below:

Quote:

You have attempted to access this site with an invalid IP.

If you think this is a mistake you can contact the site webmaster at admin(at)t*******(dot)org.

Be SURE to include the following information in any email!
User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: 1.9.0.17) Gecko/2009122116 Firefox/3.0.17 (.NET CLR 3.5.30729)
Remote Address: 108.7.42.***
Client IP: none
Forwarded For: none
PLEASE: bear in mind that even if you have done nothing wrong, you may be getting this page due to someone's misuse of the site in your ip range

Posted: Fri Mar 05, 2010 4:09 pm

What version of RN are you using? There was a version when the invalidipcheck switch was not working correctly.

Posted: Fri Mar 05, 2010 4:51 pm

Is there any way to tell for sure which version I am running? I thought it was 2.3.01, but I am not positive. I have 3 sites running raven nuke. When I look at my old files I see 2.1.01, but I am 99% sure I have updated since that version.

I can tell you that the last time I updated was around 12/08 with the current version at that time.

Posted: Fri Mar 05, 2010 5:11 pm

2.30.00 is the version.

Posted: Fri Mar 05, 2010 9:18 pm

Refer to Ravens post with the corrected code.

http://www.ravenphpscripts.com/postt17944.html

Worker Joined: Aug 26, 2007 Posts: 236

Earlier when I had this problem in an old version of Sentinel, I searched for the IP-Address in Sentinel and corrected the IP-range, so it no longer was invalid. Very easy to fix.

Posted: Sat Mar 06, 2010 6:53 am

Thank you very much for the permanent fix. I will make those changes to comment out IP check.

I was able to go into the IP2Country table last night and edit the particular range from IANA Reserved to U.S. and the user stopped having a problem.

Posted: Sat Mar 06, 2010 9:10 am

btw, if you are on version 2.30.00 you should at very least do this:
http://www.ravennuke.com/article44.html