Seeking help! AdultGamersElite.net

New Member Joined: Dec 05, 2012 Posts: 3

Hello,

I am looking for some help with our account. We are in the process of transitioning our clan to new leadership (me) and after logging into the cpanel I noticed we are at 991.09mb of 1000mb and need to expand that.

Also, I managed to get my IP blocked while trying to load into the FTP account. I don't have access to our website or the raven site from home.

IP: 72.133.51.60

Please advise.

Thanks,

FBC, Dustin

Posted: Thu Dec 06, 2012 4:11 pm

You need to talk to your web hosting service. IP blocking within Ravennuke does not have any effect on your CPANEL login. You can use CPANEL file manager to delete some unneeded files but you need to know what to delete. Or, as I say, talk to your web hosting service and have theme expand the amount of disk space that you are allocated.

Posted: Thu Dec 06, 2012 4:30 pm

Thanks for the reply. We host through Raven Smile

Raven replied to emails yesterday and restored access (thank you sir) and is working on other things for us.

Regards

Posted: Fri Dec 07, 2012 4:16 pm

Just out of curiosity, is the used 991.09 MB for file storage or database storage?
If it is for databse storage, are you using Coppermine?

Posted: Mon Dec 10, 2012 8:26 pm

That would be Disk Space Usage 990.88 / 1000 MB (purged some forum posts) The coppermine is rather small in comparison.

Posted: Mon Dec 10, 2012 9:33 pm

Filezilla has a handy remote search feature that can find files over a certain size. I found 200mb of garbage on one of my older sites that way. Can't remember the process but it can be found on google if you can't figure it out in the program.