'Backup DB' Fault

Involved Joined: Aug 06, 2005 Posts: 301

When I click on 'Backup DB' on the 'Administration Menu' page/panel, I receive a 'page not found'/blank page.

I am not sure if it is related or could have caused any prooblems, but I have been trying the 'Import Data' in NukeSentinel™ 2.3.2.

In any case, whenj I click on 'Database Maintenance' in NukeSentinel™ 2.3.2. I receive the folowing info after clicking on 'Database Repair':

nuke_nsnst_admins MyISAM OK 1 0.00 Kb
nuke_nsnst_blocked_ips MyISAM OK 0 0.00 Kb
nuke_nsnst_blocked_ranges MyISAM OK 0 0.00 Kb
nuke_nsnst_blockers MyISAM OK 12 0.00 Kb
nuke_nsnst_cidrs MyISAM OK 32 0.00 Kb
nuke_nsnst_config MyISAM OK 29 0.00 Kb
nuke_nsnst_countries MyISAM OK 248 0.00 Kb
nuke_nsnst_excluded_ranges MyISAM OK 0 0.00 Kb
nuke_nsnst_flood MyISAM OK 0 0.00 Kb
nuke_nsnst_ip2country MyISAM OK 7,060 0.00 Kb
nuke_nsnst_protected_ranges MyISAM OK 0 0.00 Kb
nuke_nsnst_reserved_ranges MyISAM OK 114 0.00 Kb
nuke_nsnst_tracked_ips MyISAM OK 4,070 0.00 Kb
13 Table(s) 11,566 0.00 Mb

This suggest to me that everything is OK here, hence it has nothing to do with the actual problem I am having with backing up the database.

Any ideas?

registered · Posted: Mon Aug 22, 2005 11:01 pm

This tells you the tables are there and that they do not need to be Optimized.

Posted: Mon Aug 22, 2005 11:04 pm

Ok Bob...Thanks...But what could be causeing the problem of me no receiving a 'page not found'/blank page error when I click on 'Backup DB' Icon on the 'Administration Menu' page/panel?

(PS I know it is not related to the Sentinel 'Import Data' problems I have been having as that has miraculously begun to work again)

Posted: Mon Aug 22, 2005 11:12 pm

Open you config.php file and change $display_errors = 0; to $display_errors = 1; It will then tell you what the error is and I can give you a better reply.

Posted: Mon Aug 22, 2005 11:16 pm

I have already tried this Bob...I am a fast learner...However, I am not recieving a 'genuine' blank page....When I click on the Backup DB Icon, the page I receive is the standard IE error page, with the following text:

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.

--------------------------------------------------------------------------------

Please try the following:

Open the www.*****MY WEBSITE*****.com home page, and then look for links to the information you want.
Click the Refresh button, or try again later.

Click Search to look for information on the Internet.
You can also see a list of related sites.

HTTP 500 - Internal server error
Internet Explorer

Posted: Mon Aug 22, 2005 11:21 pm

That's a 500 which means that something on the server isn't working correctly. Script errors do not normally produce this type of error unless it's a perl script and isn't set to the correct perl path.

I will look at the backup script to make sure but I don't think it's the script it's self.

Posted: Tue Aug 23, 2005 5:31 am

As I explained above, when I now click on the 'Backup DB' icon, after 30 seconds I receive an error page saying:

'The page cannot be displayed....(etc)...HTTP 500 - Internal server error'

The URL displayed is: http://www.MYWEBSITE.com/admin.php?op=backup

Please can someone confirm the following:

When the 'Backup DB' icon function was (and is) working, is this the correct URL that the system should be looking for, in order to provide the box that asks if you want to open or save the file?

I do not recall tis myself and just want to confirm this, so I know this current problem of the 'Backup DB' icon not working, is nothing caused my any code changes I may have made to files.

Posted: Thu Oct 27, 2005 5:25 am

Yes that is what is also happening to mine as well. I am trying to track down the problem as we speak, even installed a test PHP but on that one I am able to loginto the admin section, but the moment I attempt clicking on any admin features, it kicks me back to the admin sign in page. Now I am searching the boards for 2 errors. I will check back as if I can correct the Backup tool to work, I can scrub testNuke.

One more bit of info, I attempted to use Advanced Backup, and it produced a backup both of my database, and allows more options, which is good, however...

Back to the original error, and still looking for some answers Smile

Best regards,
TAd

Posted: Sat Oct 29, 2005 8:33 pm

Here is the error I get, however unlike previous poster, it does not wait 30 seconds, it happens right away.

Best regards,
TAd

registered · Posted: Sun Oct 30, 2005 7:04 am

It almost looks like the data stream being sent back to the browser doesn't have a proper MIME type associated with it. As you can see in your image, it is saying it cannot download admin.php?op=backup.

It may still be a server configuration issue as Bob has mentioned, but you would expect a .sql file to be in the download error message. This leads me to believe that there is not a MIME type set up on the server end to pass text/sql back to the browser????

Now, I am NO web server expert, so this is just a "hunch". (Ok, disclaimer over.)