HTTP Error 500 - after upgrading Your_Account module

New Member Joined: Jan 19, 2009 Posts: 13

Hi All,

Made the 2.4 recommended changes as per security log. Replacing the Your_Account module causes an issue. When I attempt to login as a user to the site I get:

1. An HTTP 500 error in IE.
2. A blank page in Firefox.

A quick restore of the 2.3 Your_Account module got the site running again...

Any ideas on where I should be looking for the problem?

registered · Site Admin Joined: Jun 04, 2004 Posts: 6437

Check that the modules/Your_Account folder has everything correctly installed. Also, is the HTTP 500 error on every page, or just on Your_Account pages?

If every page, there is probably something wrong / corrupt / missing in the modules/Your_Account/includes/mainfileend.php file.

Posted: Sun Sep 27, 2009 3:01 am

The Your_Account folder was simply deleted from the old install and the new one dropped into place, everything seemed to be there. I tried this couple of times just in case there was a file corruption with the first upload.

The HTTP 500 error only seems to happen on user login (Your_Account page). Home page loads without issue.

I will d/l 2.4 again just in case there is a file corruption in the version I was uploading. Back later...

Edit:typo

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

Also, make sure that you transfer all files in binary.

Posted: Mon Sep 28, 2009 1:26 am

OK, d/l 2.4 again and transferred Your_Account module and other files listed in Security_ChangeLog in binary.

I am still having the same problem. HTTP 500 error when I submit user login details. Restoring the Your_Account module from 2.3 site back up gets things working again.

Edit: Found more info in an error_log file (public html root directory)

[28-Sep-2009 04:22:53] PHP Fatal error: Call to undefined function validip() in .../public_html/modules/Your_Account/includes/functions.php on line 285
[28-Sep-2009 04:23:32] PHP Fatal error: Call to undefined function csrf_check() in .../public_html/modules/Your_Account/index.php on line 312

There were several instances of the first error (I tried the upload and login several times) and only one of the second.

Posted: Mon Sep 28, 2009 4:48 am

Those are new functions in the mainfile.php (csrf_check is included in another from from mainfile). Did you update that?

Posted: Mon Sep 28, 2009 5:43 am

candiman wrote:

OK, d/l 2.4 again and transferred Your_Account module and other files listed in Security_ChangeLog in binary.

You need to upload all the files in the distro, not just those in the Security_ChangeLog, which is more in reference to the v2.30.00-v2.30.01 upgrade. Just uploading v2.4 of admin.php and the your acct module will not work.

Posted: Mon Sep 28, 2009 6:47 am

Thanks, spasticdonkey, I didn't notice that. You are correct - all files should be updated.

Posted: Mon Sep 28, 2009 1:25 pm

Thanks for the replies, I should have paid more attention to the version note in the security change log.

I will do the full update in a couple of weeks. If I don't post back then assume all is well Cheers