Security code problem

Worker Joined: Jul 06, 2005 Posts: 172

Hey guys. I'm having a bit of a problem with the security code. Actually, users on my site are having the problem. I can't seem to run into it myself.

Basically, users are either registering for the first time, or logging-in. The code displays fine, and they type in what it says. However, it won't let them in. Some people have typed it in 10 different times (and refreshed the page for a new code, etc). It doesn't work for them. Sometimes they will eventually get in after a few tries.

As for me, it always works the first time. But, since I've received complaints from at least 4 different people, I must take this problem seriously. I have a very important production-site that's up and running. We just launched it yesterday, meaning we let everyone know about it. It's going to be huge. I'd like to try to figure this problem out if I can Surprised

The site is www.MakeTheStand.com

Running RN 2.10 on raven's hosting. Security code settings are default I believe (all 3s in RN config). My site is tapped, and block tapping and dynamic titles are turned-on.

I can't figure this one out -- especially since I can't seem to create the problem for myself Shocked

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

I have verified that I can register and login w/o any problems. It is definitely something on the user's end.