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zlmark
Regular
Regular



Joined: Sep 25, 2006
Posts: 57

PostPosted: Thu Aug 16, 2007 7:05 pm Reply with quote

What can be done to speed up the activation emails? I have alot of potential new members waiting for the activation email. sometimes they don't even get them
 
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Gremmie
Former Moderator in Good Standing



Joined: Apr 06, 2006
Posts: 2415
Location: Iowa, USA

PostPosted: Thu Aug 16, 2007 7:19 pm Reply with quote

Nuke just makes a php call to send the mail. It doesn't hang on to it or anything. It's up to your server and the internet after that. Tell your users to check their spam folders. My AOL users never seem to get the emails at all. If you are using RN then the resend email thingy is quite handy. You can even activate users yourself with it.

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zlmark







PostPosted: Fri Aug 17, 2007 4:18 am Reply with quote

Yea i have seen the resend and tested it. What i do not like about the resend function is that it changes the password.

Sounds like it's my crappy hosting
 
montego
Site Admin



Joined: Aug 29, 2004
Posts: 9457
Location: Arizona

PostPosted: Fri Aug 17, 2007 6:21 am Reply with quote

I you would like to bypass the activation, use my Approved Membership Lite module from my site. You can use it to approve memberships, or, you can even set it up to just not send the activation link.

Of course, however, you would be opening yourself up to bots to automatically create a new user...

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Gremmie







PostPosted: Fri Aug 17, 2007 6:50 am Reply with quote

zlmark wrote:
Yea i have seen the resend and tested it. What i do not like about the resend function is that it changes the password.


Question I've used it before to activate users having trouble and they never told me it changed their password.
 
Guardian2003
Site Admin



Joined: Aug 28, 2003
Posts: 6799
Location: Ha Noi, Viet Nam

PostPosted: Fri Aug 17, 2007 11:42 am Reply with quote

[Tip of the Day] - If AOL users are not recieving emails, check with your host to make sure they have an SPF record for the mail server.
 
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Gremmie







PostPosted: Fri Aug 17, 2007 11:54 am Reply with quote

Thanks Guardian.
 
zlmark







PostPosted: Fri Aug 17, 2007 2:42 pm Reply with quote

Guardian2003 wrote:
[Tip of the Day] - If AOL users are not recieving emails, check with your host to make sure they have an SPF record for the mail server.
Does this apply only to AOL users?
Quote:

I've used it before to activate users having trouble and they never told me it changed their password.
I used it myself on a test account I created so I would know.
 
Guardian2003







PostPosted: Fri Aug 17, 2007 2:51 pm Reply with quote

zlmark no it is not just restricted to AOL, some other mail services can filter mail as spam by over zelous settings or incorrect configuration of spam filters.

It is 'good practice' for a host to have an SPF record set up for their mail server, it takes literally seconds to do and more and more mail services look for this record in order to help identify 'trusted' mail servers.
 
Gremmie







PostPosted: Fri Aug 17, 2007 2:57 pm Reply with quote

Why would it change a password though? Then the user you activated wouldn't be able to log in. If it is doing that, it is a bug. I just activated a user the other day since he didn't get the email, and he was able to get in. Confused
 
zlmark







PostPosted: Fri Aug 17, 2007 3:05 pm Reply with quote

Gremmie wrote:
Why would it change a password though? Then the user you activated wouldn't be able to log in. If it is doing that, it is a bug. I just activated a user the other day since he didn't get the email, and he was able to get in. Confused
Yes, because it sends a new password. If the user creates their own password, like I did, then they will have to notice that there is a different password than the one they created. I noticed the different password naturally because it didn't match the one I created. I'm just saying I don't like the fact that it gets changed. Could add to the confusion and frustration of activation
 
Gremmie







PostPosted: Fri Aug 17, 2007 3:06 pm Reply with quote

I think we are talking about two different things. When I go into the Resend_Email module, there are links for all the pending users (in addition to resend buttons). If you just click on one of those links, it activates the user, as if they had clicked on the link in the email (that they never got). No passwords are changed here (I looked at the code). I'm not talking about clicking "resend", which does generate a new password and new activation email.
 
Gremmie







PostPosted: Fri Aug 17, 2007 3:09 pm Reply with quote

Yeah I see what you mean now. I don't know why it does that, unless it is thinking that the registration email got intercepted by someone else, so for safety it is generating a new password (that the user can change later of course).
 
montego







PostPosted: Sat Aug 18, 2007 9:06 am Reply with quote

Also, to ensure no confusion, I was offerring up Approved Membership Lite (AML), which has nothing to do with the Resend Email module. These are two different things. AML does not change their passwords.

Just needed to make sure folks who pick up this thread later understand that... Laughing
 
zlmark







PostPosted: Sat Aug 18, 2007 9:35 am Reply with quote

Guardian2003 wrote:
zlmark no it is not just restricted to AOL, some other mail services can filter mail as spam by over zelous settings or incorrect configuration of spam filters.

It is 'good practice' for a host to have an SPF record set up for their mail server, it takes literally seconds to do and more and more mail services look for this record in order to help identify 'trusted' mail servers.
Thanks Guardian! This may be the ticket for me. So i'll ask my hosting if they have/or to set up an spf record for the mail server correct?
 
montego







PostPosted: Sat Aug 18, 2007 9:41 am Reply with quote

Yes, that is correct. For more information, see this site:

http://www.openspf.org/
 
zlmark







PostPosted: Sat Aug 18, 2007 12:43 pm Reply with quote

Thanks guys,

I'll let you know if I see an improvement with activations
 
Guardian2003







PostPosted: Sat Aug 18, 2007 1:14 pm Reply with quote

No problem Wink
 
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