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sek-sports
Hangin' Around



Joined: Jul 18, 2007
Posts: 49

PostPosted: Thu Oct 18, 2007 8:23 am Reply with quote

I have searched over and over about this issue I am having but never seen a fix other than "delete your cookies". My members, even me, have trouble logging out. Sometimes it will work but alot of times it wont. As most of my members are using school computers this causes a big problem when they can't log out and deleting their cookies everytime they want to log off isn't really practical. Has anything ever been figured out how to fix this?
 
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Gremmie
Former Moderator in Good Standing



Joined: Apr 06, 2006
Posts: 2415
Location: Iowa, USA

PostPosted: Thu Oct 18, 2007 8:43 am Reply with quote

Stop using 7.9? Smile

Seriously, is your 7.9 patched? I ran 7.9 with 3.2 patches and I never saw this problem. How are your members logging out? Through the forums or through Your_Account?

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sek-sports







PostPosted: Thu Oct 18, 2007 9:04 am Reply with quote

Dude I wish I could switch. I have had nothing but problems with 7.9. But I have alot of members finaly built up, alot of content, just alot of work. I am way to worried about loosing everything. I am not smart enough to do all the downgrade to 7.6 then switch. I am seriously thinking about just doing a complete start over during the summer when the site slows down and go with RavenNuke.

Anyways, it is when they log out through Your_Account. I am pretty sure I did the patch right. I downloaded them and then used ftp to upload them through the public_hmtl folder?
 
PHrEEkie
Subject Matter Expert



Joined: Feb 23, 2004
Posts: 358

PostPosted: Thu Oct 18, 2007 9:31 am Reply with quote

Let's have a look at your cookie settings...

Please download this:
http://www.ravenphpscripts.com/modules.php?name=Downloads&d_op=viewdownloaddetails&cid=15&lid=262

Install the cookie.php file to the /modules/Forums folder.

Read the readme1st file from top to bottom, run the file and post the contents of BOTH boxes at the bottom of the page that it generates. It does not reveal any sensitive data.

PHrEEk

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sek-sports







PostPosted: Thu Oct 18, 2007 10:13 am Reply with quote

My Current Cookie Settings:

  • Domain Name: sek-sports.com
  • Server Port: 80
  • Script path: /modules/Forums/
  • Cookie secure: Disabled
  • Cookie domain: sek-sports.com
  • Cookie path: /
  • Cookie name: phpbb2mysql
  • Session length [ seconds ]: 3600
  • : No
  • :





My Suggested Cookie Settings:

  • Domain Name: www.sek-sports.com
  • Server Port: 80
  • Script path: /modules/Forums/
  • Cookie secure: Disabled
  • Cookie domain: www.sek-sports.com
  • Cookie path: /
  • Cookie name: phpBB2_forum
  • Session length [ seconds ]: 3600
  • : Yes
  • : 0
 
Gremmie







PostPosted: Thu Oct 18, 2007 10:40 am Reply with quote

sek-sports wrote:
Dude I wish I could switch. I have had nothing but problems with 7.9. But I have alot of members finaly built up, alot of content, just alot of work. I am way to worried about loosing everything. I am not smart enough to do all the downgrade to 7.6 then switch. I am seriously thinking about just doing a complete start over during the summer when the site slows down and go with RavenNuke.


Off topic: It can be daunting to switch but it can be done. I suggest downloading XAMPP which gives you a test environment you can run on your local PC without effecting your live site. You can download your current database and files into XAMPP then "practice" the migration.
 
PHrEEkie







PostPosted: Thu Oct 18, 2007 1:40 pm Reply with quote

Your cookie settings appear to be ok... although if you want, you can take the suggestion to add www. to the domain and cookie domain and test it.

Riddle me this... when you are completely logged in, do you see your login status in the Forum header? When you press Logout from the Forum header, and return to the Forum, are you still logged in?

Reason is this, there are two separate cookies generated, one for Nuke and one for phpBB. The phpBB session and cookie might be correctly destroyed, but the Nuke cookie might not, or vice versa. You can see your phpBB cookie/login status at the top of the Forums, and your Nuke cookie/login status from the Your Account page. If they are both stuck logged on after logging out, or one or the other is stuck, that will help us track it down.

PHrEEk
 
sek-sports







PostPosted: Thu Oct 18, 2007 1:51 pm Reply with quote

Yeah I went ahead and "took the suggestions".

I have never even thought of trying it from the forums section, only from the main page using the log in/log out from the user info block or from "your account" page. I can't really test it because it doesn't happen all the time, only once in a great while. So I guess next time it does I will go to the forums and try it. The trouble is that I get alot of e-mails asking me why they can't log out, thus creating problems on the school's public computers.
 
Guardian2003
Site Admin



Joined: Aug 28, 2003
Posts: 6799
Location: Ha Noi, Viet Nam

PostPosted: Thu Oct 18, 2007 2:06 pm Reply with quote

I'm wondering too if there may be some local caching issue as well?
 
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jakec
Site Admin



Joined: Feb 06, 2006
Posts: 3048
Location: United Kingdom

PostPosted: Fri Oct 19, 2007 1:18 am Reply with quote

I have had problems with our work computers. What drew my attention to it was when I showed someone at work on their computer my website it initially showed up as if I was logged in as admin. After refreshing the page all was back to normal.

The problem was that my work was caching the pages on their servers to try and speed up page load times.

Is it possible to force a refresh after logging out?
 
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montego
Site Admin



Joined: Aug 29, 2004
Posts: 9457
Location: Arizona

PostPosted: Fri Oct 19, 2007 6:00 am Reply with quote

Sometimes Ctrl-F5 will work (IE only????) to force it to reload the page from the source rather than cache, but I have never researched that to know if it is just browser cache related or even works with proxie/cache servers.

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jakec







PostPosted: Fri Oct 19, 2007 9:44 am Reply with quote

I did a bit of research and there does seem to be a refresh header you can you use. Something like this:

Code:
header('Refresh: 3; url=index.php');


I haven't tried it, but might be worth a bit of testing. Confused
 
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