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manoe
Client



Joined: Aug 14, 2005
Posts: 151

PostPosted: Mon Feb 25, 2008 7:50 am Reply with quote

I wanted to test to see if my Sentinel was working and after 5 incorrect login attempts the site does not even load nor does Raven Web Hosting. Just get the Problem loading page.

I had a fellow admin clear our blocked IPs but it still does the same thing. Is there a global list that I need to be removed from? I also cannot access the Cpanel for our site.

My IP is

24.171.53.90
 
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Gremmie
Former Moderator in Good Standing



Joined: Apr 06, 2006
Posts: 2415
Location: Iowa, USA

PostPosted: Mon Feb 25, 2008 8:17 am Reply with quote

Check the .htaccess file for some "deny from x.x.x.x" statements.

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manoe







PostPosted: Mon Feb 25, 2008 9:05 am Reply with quote

There is nothing like that in the .htaccess. Also how would that affect my gaining access to ravenwebhosting.com ? I remember when my friend messed up logging in 5 times and it put him on some list that Raven had to remove him from before he gained access. I believe that is what I need as well.
 
Raven
Site Admin/Owner



Joined: Aug 27, 2002
Posts: 17088

PostPosted: Mon Feb 25, 2008 10:05 am Reply with quote

To diagnose a server problem, first try to access via a proxy like http://proxify.com. If you have access through the proxy but not through your regular means then contact me directly. If you are blocked using the proxy then run a tracert from your machine to your site to see if there is a router issue somewhere along the route.


Last edited by Raven on Mon Feb 25, 2008 10:23 am; edited 1 time in total 
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Raven







PostPosted: Mon Feb 25, 2008 10:22 am Reply with quote

manoe wrote:
I remember when my friend messed up logging in 5 times and it put him on some list that Raven had to remove him from before he gained access. I believe that is what I need as well.

Yep, that was the issue. I have cleared your IP.
 
manoe







PostPosted: Mon Feb 25, 2008 12:14 pm Reply with quote

hehe I knew it. Thanks man. lol Well it works I take it Smile
 
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