new users

New Member Joined: May 18, 2009 Posts: 16

Hi,

My site is setup so new users dont have to be admin appoved well it used to be before the update and i cant see anything that is different but for some reason it still sets users to be admin approved Sad

the other problem is when we do try to approve the users that have signed up the page goes to redirect to admin.php but it just comes up blank.

The othere links work modify, user details ect just the appove one goes blank Sad

Id like it so they are auto appoved and can self activate.

Also just noticed that they 2 new users have the same User ID as others, the new ones are 5 and 6 but sould be in the 1000's

helpppppp please.

Nikki
x

Posted: Sun May 24, 2009 11:45 am

What version of RN/Nuke were you upgrading from?

Posted: Sun May 24, 2009 11:46 am

2.20.01

Posted: Sun May 24, 2009 11:48 am

did have an issue in that one that some users when they tried to register where just told there accounts were suspended but they didnt even have an account.

Is there any other option to change so new users are auto approved and can activate them selfs with out an admin?

Posted: Sun May 24, 2009 12:07 pm

Within the admin control panel click on the Edit Users then Configuration and finally the Registration tab. Now check that it Require Admin Approval is set to No.

Posted: Sun May 24, 2009 12:14 pm

it is and was but still pushed all new users since updating to the admin approval area Sad

and cant approve them plus they have the same user id's as old members

Posted: Sun May 24, 2009 12:16 pm

Were there any errors displayed during upgrading. Please can you also turn on error reporting and database logging.

Posted: Sun May 24, 2009 12:26 pm

no errors in updating this is the first time there was any sign of an issue.

jakec wrote:

Please can you also turn on error reporting and database logging.

ummmmm how did i do that Embarassed

Posted: Sun May 24, 2009 12:28 pm

In the config.php file and rnconfig.php file.

Posted: Sun May 24, 2009 12:34 pm

ok done that

Posted: Sun May 24, 2009 12:36 pm

OK now try to create an account and see if any errors are displayed.

Posted: Sun May 24, 2009 1:06 pm

Fatal error:
Uncaught Error of type [swift_connectionexception] with message [The SMTP connection failed to start [smtp.nonstopgroup.org:25]: fsockopen returned Error Number 65 and Error String 'No route to host']
@0 include_once() in /*Edited by Admin*/html/modules.php on line 89
@1 include_once() in /*Edited by Admin*/html/modules/Your_Account/index.php on line 295
@2 ya_mail() in /*Edited by Admin*/html/modules/Your_Account/public/new_finish.php on line 186
@3 tnml_fmailer() in /*Edited by Admin*/html/modules/Your_Account/includes/functions.php on line 95

in /*Edited by Admin*/html/includes/tegonuke/mailer/Swift/Errors.php on line 99

Posted: Sun May 24, 2009 1:14 pm

In TegoNuke mailer what setting are you using?

Posted: Sun May 24, 2009 1:15 pm

and now that test account shows up in the admin approval section and if i try to approve or activate i get

Fatal error:
Uncaught Error of type [swift_connectionexception] with message [The SMTP connection failed to start [smtp.nonstopgroup.org:25]: fsockopen returned Error Number 65 and Error String 'No route to host']
@0 include_once() in /*Edited by Admin*/html/admin.php on line 513
@1 include_once() in /*Edited by Admin*/html/modules/Your_Account/admin/case.php on line 60
@2 include() in /*Edited by Admin*/html/modules/Your_Account/admin/index.php on line 92
@3 ya_mail() in /*Edited by Admin*/html/modules/Your_Account/admin/approveuserconf.php on line 33
@4 tnml_fmailer() in /*Edited by Admin*/html/modules/Your_Account/includes/functions.php on line 95

in /*Edited by Admin*/html/includes/tegonuke/mailer/Swift/Errors.php on line 99

Posted: Sun May 24, 2009 1:17 pm

the same one that was on the old RN site that is an admin account on the server.

with the same settings that are used on window mailer for that account.

Posted: Sun May 24, 2009 1:21 pm

So you server does not support the phpmail function?

I believe the server is not sending the email when someone registers which makes it look like they are waiting to be admin approved.

Check the settings in TegoNuke mailer and if the server can use phpmail change it back to Activate Mailer No.

Posted: Sun May 24, 2009 1:33 pm

ok, changed it to phpmail and can register with no errors, but didnt get any mail to activate the account which is why we use smtp the account used to be ok before updating.

Posted: Sun May 24, 2009 1:35 pm

OK so it looks like something is wrong with the TegoNuke setup.

Re-do it, but double check the settings.

Posted: Sun May 24, 2009 1:38 pm

ok, going to have to pick this up end of the week have to catch a flight up country for work.

Posted: Sun May 24, 2009 1:42 pm

OK, I don't use this myself, but hopefully Montego see's this and has some words of wisdom as he developed it.

registered · Posted: Mon May 25, 2009 9:55 am

hot_box wrote:

ok, changed it to phpmail and can register with no errors, but didnt get any mail to activate the account which is why we use smtp the account used to be ok before updating.

Jakec didn't say to change it to phpmail within TegoNuke mailer. Please change the setting within TegoNuke Mailer called "Activate Mailer?" to "No".

Posted: Thu May 28, 2009 3:33 am

done that and the server doesnt send mail.