feedback form problem

Posted: Sat Jun 04, 2005 2:54 am

I have upgraded from 6.9 to 7.6 patched and am experiencing a problem with unregistered users not being able to send feedback. I have searched various forums but no-one else seems to be having this problem. The message is "ERROR: Please enter your e-mail address!"

Registered members can send feedback OK. I have checked the module permissions and they are alright.

If I upload the unpatched file modules/Feedback/index.php then everything works fine. I am a complete novice at coding, and could be totally wrong here, but through a simple process of elimination, the problem would seem to be in this section of the patched file.

Quote:

include("header.php");
$cookie[0] = intval($cookie[0]);
if ($cookie[1] != "") {
$result = $db->sql_query("SELECT name, username, user_email FROM ".$user_prefix."_users WHERE user_id='".$cookie[0]."'");
$row = $db->sql_fetchrow($result);
$db->sql_freeresult($result);
if ($row['name'] != "") {
$sender_name = $row['name'];
} else {
$sender_name = $row['username'];
}
$sender_email = $row['user_email'];
} else {
$sender_email = "";
}

This section in the unpatched version is

Quote:

include("header.php");
$cookie[0] = intval($cookie[0]);
if ($cookie[1] != "") {
$row = $db->sql_fetchrow($db->sql_query("SELECT name, username, user_email FROM ".$user_prefix."_users WHERE user_id='$cookie[0]'"));
if ($row['name'] != "") {
$sender_name = $row['name'];
} else {
$sender_name = $row['username'];
}
$sender_email = $row['user_email'];
}

I would appreciate some advice on this.

Thank you

Worker Joined: Feb 18, 2004 Posts: 244

You and I have both had some unusual and hard to answer problems recently.

I am one to follow instructions to the letter. When I first installed nuke the instructions suggested that I create a mysql user especially for the purpose of accessing the nuke database only.

The instructions further suggested that this nuke user not be given drop or delete access to the database.

For normal operation this worked well for me. The day I started upgrading weird issues started cropping up.

The upgrade scripts were only able to partially work. They made additions, they made changes, but they could not drop or delete stuff from my database. I was not given any error messages because they are turned off in my nuke site for security.

If you are like me, read everything, and follow directions to the letter than it is possible that your upgrade scripts did not properly run either.

What helped me was to open the .sql file that came with my version of nuke. (7.5) and compare it table for table, record for record with my database, untill I started finding the discrepencies.

I backed up my database and started manually fixing the differences. Slowly over the course of several days many things started to work.

I'm down to two issues left, comments, and the gfx...

Besides checking your database to make sure it was updated with the update scripts there is one other thing to consider.

To upgrade your site you must upload the full version from FB up over top of your files. Then you must upload chatserv's patches over FBs full version. Then you can start running the upgrade scripts.

Jumping from 6.9 to 7.6 will leave some files in admin/ that need to be manually moved. There is a note about this somewhere on the forum.

If you simply uploaded Chatserv's patches you don't have a complete set of files on your server.

Sorry I don't know the solution for your problem, but at least you have something to look at now...

Darrell

registered · Regular Joined: May 28, 2005 Posts: 90

you should look nukefixes.com forums

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

ardmhacha, See these for possible solutions.

http://www.nukefixes.com/ftopict-1506-feedback.html
http://www.nukefixes.com/ftopict-1526-feedback.html

Posted: Sun Jun 05, 2005 12:38 pm

Thanks very much Raven. I took your advice, applied the fixes suggested and it worked a treat. Much appreciated.