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candy
Worker
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Joined: Dec 21, 2004
Posts: 225
Location: Kansas City metro
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Posted:
Wed Nov 02, 2005 4:57 pm |
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i can't for the life of me figure out why i have had this problem for the past few months.
Basically, when i am logged in as admin, then try to go to my home page, it times out and doesn't come up (cannot find server error). But, if i log out as admin, i can get to my home page (index.php) fine. The problem is, i want to be logged in as admin to see the home page since there are modules active on that page for only admins to see.
Also, i should mention that while i am logged in as admin i can view other pages of the site just not the index.php page. The only thing i can do is clear my cookies, but even when i do that it still doesn't come up sometimes. Plus, i don't want to clear cookies every five minutes on my computer.
Any help or ideas? Thanks.
PS my site is hosted via RWH but i also have another site hosted here on Raven Web Hosting that doesn't give me this problem when logged in as admin, so i think it is site specific. |
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montego
Site Admin
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Joined: Aug 29, 2004
Posts: 9457
Location: Arizona
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Posted:
Wed Nov 02, 2005 5:45 pm |
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Candy,
I would first try deactivating each of the blocks that are set up for Administrator only. See if you still have the issue. If not, keep adding back one block at a time and find out which one is causing the issue.
Feel free to report back which one it is. Of course, if you solve it, definitely let us know.
I have found this to sometimes be related to the different patch levels and methods employed in the blocks for the top-most test of direct access. I have actually solved an endless loop problem with one block I had awhile back. I think it was when I implemented the 3.0 patch sometime back.
Anyways, let us know what you find out.
Regards,
montego |
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Only registered users can see links on this board! Get registered or login! |
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Raven
Site Admin/Owner
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Joined: Aug 27, 2002
Posts: 17088
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Posted:
Wed Nov 02, 2005 11:54 pm |
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Candy,
I'm logged in as admin to your site and everything seems to be working for me. I do notice that it appears you do have something weird happening but I think it's theme related. I have tested this in both IE and Firefox. I logged in as admin and then clicked both the Home tab and the Home link in your main menu and it took me right to your home page. |
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candy
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Posted:
Wed Nov 02, 2005 11:57 pm |
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that is really weird because i am logged in as admin and cannot get to the home page. yes, i know about the theme problem. i posted a few days ago with the problem. it only happens in firefox.
anyway, i am not sure why i can't view the home page. have you tried closing the browser then trying to get in again still staying logged in? that's usually when it happens to me. |
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Raven
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Posted:
Wed Nov 02, 2005 11:58 pm |
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Have you deleted your cookies and cleared your cache? |
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candy
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Posted:
Thu Nov 03, 2005 12:00 am |
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yes, i have but it seems that's the only way to get to it and i don't want to have to keep clearing cookies, etc. because i hate having to re-login to certain sites. Plus the other site i have hosted here doesn't give me this problem when i don't clear cookies, etc. so not sure why the current site does. |
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Raven
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Posted:
Thu Nov 03, 2005 12:07 am |
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When you clear your cookies, you only have to clear them for that domain, not all the cookies. Are you using the same adminid/password for both sites? If so, try using a different admin name and see if you still have the problem. It could be that the cookies are getting mixed up. |
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candy
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Posted:
Thu Nov 03, 2005 12:08 am |
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no i am not using the same admin/pwd combination for both sites. how do i clear cookies from a particular site in IE? |
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Raven
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Posted:
Thu Nov 03, 2005 12:15 am |
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Tools -> Internet Options -> Settings -> View Files |
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Guardian2003
Site Admin
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Joined: Aug 28, 2003
Posts: 6799
Location: Ha Noi, Viet Nam
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Posted:
Thu Nov 03, 2005 4:49 am |
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You might want to try changing the sitekey in config.php and the cookie name in forums-> configuration to be sure you are setting a fresh cookie - just in case. |
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candy
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Posted:
Thu Nov 03, 2005 4:03 pm |
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thank you for all your responses! i have finally figured it out. I took your advice, montego....it turns out i had a block that was an RSS feed (which was an admin only block) from another site that for some reason, was causing me to not be able to view the home page.
has anyone ever heard of anything like this happening before with RSS feed blocks?  |
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Raven
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Posted:
Thu Nov 03, 2005 5:13 pm |
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Wonder why I was able to view it w/o any problem? That would lead me to believe there may be more to the story, but, if you're working now, then that's all that matters, for you! |
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montego
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Posted:
Thu Nov 03, 2005 5:24 pm |
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That is strange that two different admins were seeing different things. Doesn't make much sense unless the other site's RSS feeds just happened to be working when Raven logged in.
Well, hopefully that does not happen again.
Regards,
montego |
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Camber
New Member
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Joined: Apr 02, 2006
Posts: 13
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Posted:
Sun Mar 18, 2007 11:11 am |
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I am so grateful for your website and for your forums. I just had this very same problem on my website that has been running without a problem for more than a year. Indeed disabling an RSS feed block did away with the problem. Thank you so much! |
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montego
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Posted:
Tue Mar 20, 2007 6:50 am |
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tell all your friends.  |
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