Site displaying a blank page

registered · Posted: Fri Jul 14, 2006 4:05 am

Hi everyone,
I checked my site this morning and it's just displaying blank. What could have happened? Where should I start looking?

Any help would be greatly appreciated.

http://www.storebuilder.co.uk

Thanks
Tony

Sells PC To Pay For Divorce Joined: Posts: 5661

hi,

check if any of root files got edited .....
or add display error report in your index or so since you use 6.9(not got ask why your still on 6.9)
with your ftp you can look at the dates of your files,see if they are changed...
or changes on the server?
Just to name a few..

Posted: Fri Jul 14, 2006 5:22 am

No dates have changed on the root files - I'm on Ravens server so i wouldn't expect anything there to break Smile

I'll try the error reporting

Thanks

Posted: Fri Jul 14, 2006 5:23 am

weird....
...ill try to echo some errors if possible...that will show whats wrong....

registered · Site Admin Joined: Jun 04, 2004 Posts: 6437

Are other pages showing (e.g. the admin page)? It could be a problem with an RSS feed, but also check your includes directory for changes.

Posted: Fri Jul 14, 2006 6:18 am

No - the other pages are not displaying either

Here's what the server error log is showing:

[Fri Jul 14 08:23:37 2006] [error] PHP Warning: (null)(): Failed opening '/home/xxxxxx/public_html/modules.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in Unknown on line 0
[Fri Jul 14 08:23:37 2006] [error] PHP Warning: Unknown(/home/xxxxxx/public_html/modules.php): failed to open stream: Permission denied in Unknown on line 0
[

Posted: Fri Jul 14, 2006 6:22 am

None of the include files have been modified - disk space is ok

Posted: Fri Jul 14, 2006 6:27 am

If your modules.php exists, check the permissions on it to make sure that it can be read and executed by all.

Posted: Fri Jul 14, 2006 6:28 am

a safe-mode problem perhaps?

Posted: Fri Jul 14, 2006 7:02 am

Looks like all the files in the root folder are 000 - should I change them to 644?

Posted: Fri Jul 14, 2006 7:05 am

folders should be 755 and files in the root 644

registered · Posted: Fri Jul 14, 2006 7:05 am

Just so you know that I have sites on his servers and they are working fine. So, this might rule out a server-level change, or at least lessons the odds.

Posted: Fri Jul 14, 2006 7:07 am

isnt it a bit weird that it all changed to 000 ?
storebuilder,if this had any effect on your modules then you have to activate again...

Posted: Fri Jul 14, 2006 7:10 am

hitwalker wrote:

isnt it a bit weird that it all changed to 000 ?
storebuilder,if this had any effect on your modules then you have to activate again...

Absolutely! Can he even change those back now?

If this turns out being the issue, I'd check with Raven on this but also start reviewing your server logs... Sad

Posted: Fri Jul 14, 2006 7:17 am

Yeah _ I realise thats a problem. I'll wait for the man himself before I start screwing it up royally.

Posted: Fri Jul 14, 2006 8:51 am

You should try to change one, at least. You'll either be able to or not. Pick a non-essential file.

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

The Turks again. There still several people who haven't put the modules/Forums/admin CGIAuth in place!!!!! Until that's done, the server is vulnerable. I'm going to send out 1 last notice and then if people don't comply they will be suspended Mad

Posted: Fri Jul 14, 2006 1:02 pm

I've restored the permissions.

Posted: Fri Jul 14, 2006 1:09 pm

Posted: Fri Jul 14, 2006 9:35 pm

Posted: Sat Jul 15, 2006 2:57 am

Thanks Raven - Let me know what I need to do and I'll have it done straight away.

I'm away till this evening so won't be able to do it till then.

Thanks again.

Tony