NUTS! Can't create any admin users!

Worker Joined: Aug 28, 2003 Posts: 227

ARGH! Why now! Smile

I'm trying to create various administrator users to wrap up the implementation and when I press ADD AUTHOR it comes back with a total white screen and that's it. No errors anywhere - just white. Like my face when I saw this. Crying or Very sad

The URL at the top never changes - it stays at http://www.ravenwebhosting.com/~strapha/admin.php

And if I go up there and press enter on it the screen doesn't change. I have to change to another screen.

The workaround is to manually create the ID within the nuke_authors table and then assign the password via the admin panel. Go figure.

Any ideas?

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

Are you using any addons that have altered the nuke_author's table. Like whoiswhere? This normally means that an addon has altered the authors table and it didn't (or you didn't) modify the couple of other system scripts to recognize the added columns.

Posted: Fri Sep 19, 2003 10:57 pm

The nuke authors table should have 22 columns in it.

Posted: Mon Sep 22, 2003 11:13 am

doh! there are 23 columns. Calendar program. I guess I ran the SQL file about 45 days ago and I know I'm not done putting it in yet.

You da man raven. Smile

New Member Joined: Dec 07, 2004 Posts: 9

how do you modify the system scripts in order to fix this problem? any help..please.

Posted: Tue Dec 07, 2004 10:08 pm

Please state your problem, what version of nuke, Apache or IIS, and what modules you have recently added since it stopped working.

Posted: Wed Dec 08, 2004 10:07 pm

We're using the 6.9 and the installed add-ons are the event calendar and live help center.

thanks for your help.

Posted: Wed Dec 08, 2004 10:10 pm

Please reread my last post and provide all the information I requested Smile

Posted: Wed Dec 08, 2004 11:02 pm

The problem is that when we create admin user with limited privilege, we get a blank page after clicking the 'ADD AUTHOR'. This blank page is the admin.php

We are using phpnuke 6.9 running on Apache.

We only tested the admin user creation lately for the first time. The two add-ons have already been installed long time ago.

thanks for your help and very quick reply.

Posted: Wed Dec 08, 2004 11:06 pm

Look in your apache error log.

Posted: Wed Dec 08, 2004 11:19 pm

which file do we exactly loo to view apache error logs?

Posted: Thu Dec 09, 2004 12:08 am

Your host should have given you access to the apache error logs. If you use cPanel, you will see an ico for error log

Posted: Fri Dec 10, 2004 9:32 pm

if the 'error log' in the cpanel is the same as the apache error log, all we see is the '...//favicon icon/....file does not exist.

thanks again for your reply.

Posted: Fri Dec 10, 2004 9:40 pm

This problem is usually a result of adding addons that modify the authors table and they don't sync the code up to recognize the alterations.

Posted: Fri Dec 10, 2004 9:57 pm

any idea how to trouble shoot this?

thanks.

Posted: Fri Dec 10, 2004 10:38 pm

Do you use whoiswhere or calendar?

Posted: Fri Dec 10, 2004 10:39 pm

we use the event calendar

thanks.

Posted: Fri Dec 10, 2004 10:40 pm

Try dropping that column from the authors table - should be at the end of the table. You can always add it back. That's usually the cause.

Posted: Sat Dec 11, 2004 8:51 am

thank you very, very much for your very kind and very intelligent advise....the problem was fixed.

thanks again